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Airbnb Guest Onboarding


Airbnb is known for creating a trusted online community marketplace for travelers to discover and book unique accommodations around the world. Airbnb is dedicated to building the best host and guest user interaction model. Airbnb hired us to sift through the guest onboarding flow and explore designs that would improve the host’s experience. A host’s experience would greatly improve if we prompt guests to divulge more information about themselves. We explored several different interaction models in the sign in, sign up, and request to book flows. These designs were then sent over for A/B testing.

Read About Guest On-boarding Process →

My Role

Design Direction, UX/UI Design, Illustration


Cary Gibaldi Creative Director
Kerry Gould, Project Manager

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